Zendesk Explore - Recipe List
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194
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October 25, 2019
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Turn customer conversations into data the company can’t ignore - Brett Rush
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145
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October 25, 2019
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Using Google's Data Studio for your Weekly Team Report
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1397
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April 24, 2018
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How Top Customer Service Teams Measure Performance
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224
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February 26, 2018
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Using Google Analytics with your Zendesk Help Center
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411
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January 24, 2018
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Discrepancies in Average Chat Durations for Account vs. Agent
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195
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July 1, 2017
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Customer Service and Support Reporting Examples
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214
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December 20, 2017
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Should you delete irrelevant CSAT ratings? | Customer Happiness Blog
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179
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July 6, 2017
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7 Essential Customer Success Metrics
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233
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July 6, 2017
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Minimum Viable Analytics
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296
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July 6, 2017
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3 Customer support metrics needing balance
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289
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July 5, 2017
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Zendesk Insights Recipe List
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364
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June 27, 2017
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Insights recipe: Agent contributions at the update level
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239
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June 27, 2017
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Insights recipe: How many interactions do my agents have via tickets?
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237
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June 27, 2017
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How Best To Communicate Your Support Metrics?
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173
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June 21, 2017
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About the Metrics category
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235
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March 8, 2017
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27 Experts Discuss Key Customer Support Metrics That Drive Growth
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289
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June 15, 2017
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What You Should Measure, But Probably Don’t
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183
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April 11, 2017
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Measuring only one KPI is a mistake: 4 you should be measuring and why
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182
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April 3, 2017
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What Makes A Good Metric?
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208
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March 30, 2017
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