Category Topics

Zendesk

The Zendesk category is split into a sub-categories by Product Area:
1

Best Practices

Share what is working well in your org, or get some expert advice from the community.
109

Managers

For those that manage people. Ask your questions and share your insights with fellow support managers.
36

Tools

Use this forum to discuss any one of the many support tools in the market. Also, try and use a tag on your post to group conversations by a particular app (ie. Zendesk, Asana, Calendly, etc.).
16

Metrics

Let's discuss the metrics - the good, the bad and the awful acronyms we are all forced to live with.
14

Events

Discuss and share any support related meetups or events.
7
2

Jobs

Post your newest job opportunities here.
7

Team

Should you staff offshore? What are some good interview questions? Share and learn to develop your team.
12

Site Feedback

Discussion about this site, its organization, how it works, and how we can improve it.
1

Introductions


Say hello to the community!
We’d love to hear about your background and what you are hoping to gain from this group.
1
0